Our Testimonials

Perfect lampshade!

Thank you so much for the lampshade.  Perfect!

Gorgeous & very well packed

Just to let you know we have received our light and it is gorgeous.  Very well packed up.

Very pleased.

Looks very good. Very pleased.

Exactly what we wanted, appreciated.

The shade arrived here yesterday and is exactly what we wanted. Your personally signed note was a nice touch which I appreciated. So much trade these days is run by computers that it’s getting rare to hear from a real human being!

Perfect colour match

Please see the lampshades against my feature wall. The colour match is perfect

Amazing customer service

I’d like to express my thanks.  I called and spoke to Eddie whose customer service was amazing! He was so helpful and couldn’t do enough to help me, even making sure the product was the right one for my father. It was a pleasure to do business with you and i would highly recommend and buy off you again.

Particularly helpful, great professionalism.

I am pleased to say that I am delighted with my order for the Lincolndale floor lamp. I would like to mention that Eddie was particularly helpful regarding my order, answering all my questions with great professionalism. I look forward to the many years of pleasure I will derive from my purchase with you.

First class service.

Absolutely delighted with light fitting. It’s beautiful and thank you for first class service.

Delighted.

Yes, we are delighted with the lamp, and service.

Exceptional.

Just to let you know the lamp shade arrived safely on Friday, all well packaged and in good order. I just wanted to say thank you for your exceptional customer service. Quite a rarity in this day and age!

Excellent customer service, recommended.

I would just like to say thank you for the excellent customer service I received yesterday. I reported that a bulb cover was broken and you kindly put a replacement in the post the same day and DPD have just delivered it. I will certainly use your company again and make sure I recommend you to others.

Friendly, helpful, professional.

I would not hesitate to recommend Universal Lighting Services Ltd.  The staff were friendly, very helpful and professional. I love my wall lights and have had many compliments about them.  The lights were packaged really well and arrived promtly.

Over the moon!

I like the art deco lights and my wife is absolutely over the moon with them! Your standard service for delivering the first light was good but the way you rushed the second light to us because of our party “deadline” was exceptional. Thank you very much.

Love my wall lights

Thank you once again, from the bottom of my heart, for all the help you gave me when ordering the lights.  Also my thanks to Eddie, who also had a hand in the process. I love my wall lights and have had many compliments about them.  The lights were packaged really well and arrived promtly.

Far exceeding our expectations.

We bought the lights to go in our newly created cinema room and were looking for art deco inspired lights, ideally in gold to add a bit of glitz and glamour. I don’t normally give reviews but on opening the box we found the lights to be well made, well packaged and since they have been up, they have truly transformed the room, far exceeding our expectations. They have been an instant hit with everyone and not only look good but give a good light effect too.  Thank you so much we love them!

Customer Service Couldn’t Be Any Better.

Hi all , this is Pete and Karen ( Tiffany addicts) . Dropping a line to say we are having difficulty in placing a review due to us being technophobes . We were so delighted to have made contact with your company and are so delighted with our lighting units we purchased from your goodselves over the past weeks over the October and November period 2024. Big Thanks to the sales team for their customer service and customer care. Couldn’t be any better. Very rare these days to have a couple of lads who love their work , may it continue. Shout out to Eddie and George who we have nicknamed “The Hairy Lighters”.   We have attached some pics to show what the units look like in our lounge “theme”. Karen and I give full permission for you to use these pictures and comments on your review page

Impressive!

Pictures as promised-impressive!

Prompt attention and excellent service.

Thank you so much for your excellent service. I am very grateful for your prompt attention. The service provided by Universal Lighting is very impressive and I am happily recommending you to anyone requiring lighting goods. You ( and Brother George ) provide a first-class customer service! You are both a real asset to the company.

Really Happy, recommended

We’re really happy with them. It was a really nice touch to get a handwritten note with them too. Thanks again – we’d recommend you in a heartbeat,

Very impressed with the lights and the service!

The photos say it all!   People who have visited have loved the lights so we have recommended you to them.   We are very impressed with the lights and the service! Thank you!!!