About Us

1970 UNIVERSAL LIGHTING SERVICES LTD 2017

Our promise to you: We will look after you, before, during and after your purchase by providing the very best selection, security and service.

With almost 50 years experience in the lighting industry, we would like to welcome you to our online lighting catalogue. Universal Lighting is a family owned ethical company providing a reputable service. We do not hide behind a fancy online name, our website name is the same as our company name so you know who you are dealing with from the outset.

If you are planning to visit us and are travelling any distance, please contact us first on 0151 650 2138 to ensure that we have what you are looking for in stock.

Why Choose Us?

We recognise that there are many online shops offering similar items at similar prices, so why choose us? We are a family run business, but we are consumers too. We will never take your custom for granted and will always provide you with a level of service that we would expect from others. We receive many testimonials every week, some of which can be viewed on our testimonials page.

We have formally documented what our customers can expect from us and how our staff are expected to deal with you at all times. A copy of this document entitled what every customer can expect from us can be downloaded by following the link. (Opens in new window).

With a wide selection of quality lights and lighting products for the home and garden selected from many different well-established manufacturers, we are able to offer you a huge variety of lighting, to suit all styles of decor from traditional to ultra modern.

Our online catalogue is updated daily to bring you the latest in lighting design. The site is easy to navigate with separate sections for each type of lighting product. Within each section we have created sub categories that contain each specific lighting type.

We operate a fair pricing policy and monitor our prices regularly. You will find our prices extremely competitive and we never overprice our goods in cases of shortages or high demand.

Unlike many other lighting outlets we only supply lighting and associated products. All of our products have integrity and will provide you with many years of excellent trouble free service. We will never knowingly sell a product of inferior quality.

DPD and Royal Mail are our delivery partners. We pass on delivery charges at or less than cost, so our delivery prices are extremely competitive. We appreciate how frustrating it can be to recieve damaged goods and therefore quality check all goods before we send them out to you. Your purchase is packed professionally before despatch. If you are not at home and need your order delivering to your work or leaving with a neighbour, no problem, just give us a call to arrange.

You can order over the phone or online. We accept all major credit cards, through Worldpay or PayPal.

Universal Lighting provides full terms and conditions for your protection and operate a comprehensive refunds policy. You do not need to create an account and we do not retain or sell customer information. We never forget that our customers are people. The only automated email you will receive is in response to your initial order. All future notifications or Email replies are tailored to the individual. Ordering from us is easy, secure and safe.

Our friendly and efficient team offers professional advice on lighting schemes and are always happy to answer any questions you may have, either by telephone on 0151 650 2138 or us the contact us form. We take great pride in our customer relations and offer a service second to none, for all of your requirements.

Who We Are

Universal Lighting Services Ltd was established in 1970 by David Foster, who is an electrical engineer and has been in the lighting and electrical field for over 50 years. The business originally focused on commercial lighting from our large warehouse in Priory Street. A short time later, David opened a decorative lighting shop in Birkenhead that was staffed and run by his daughters. Some years later, the warehouse frontage was converted into a public showroom where it remains to this day.

David is now 83 years old and has retired, although he is still a valuable source of knowledge and is sometimes called upon in a consultative capacity. Universal Lighting Services Ltd continues to be a family run business with daughter, Jan and her partner.

What we do

Since those early days, Universal Lighting Services Ltd has built an enviable reputation within the lighting industry. We supply every light fitting available in the UK and Europe to the public. We supply every commercial light fitting available in the UK and Europe to specifiers, the building industry, factories and offices. In addition, we supply decorative lighting to some hundred or so lighting and electrical suppliers throughout the UK.

We specialise in all aspects of home lighting, including decorative lighting, garden lights, commercial lighting, energy saving and LED lighting, together with their associated products. We are up to date with all aspects of lighting and in particular the energy saving and low energy options available to you today and those that will become available in the near future.

In 2002 we started to supply lighting products to The Royal Household and have been regularly supplying Buckingham Palace ever since. For nine of the past ten years Universal Lighting Services Ltd has supplied lighting products to The Royal Household, Buckingham Palace. Universal Lighting Services were granted The Royal Warrant on 1st January 2009.

Where We Are

We are based at Birkenhead, on the Wirral peninsula, near Liverpool on Merseyside. We operate from purpose built showrooms, with offices and a large warehouse storage facility to the rear in Priory Street, Birkenhead, situated next to Birkenhead Priory, a 12th century priory open to the public. Further information on our showroom can be found by clicking this link.

Our Lighting Showroom Opening Hours:

Monday – Thursday
8:30am – 5:00pm

Friday
8:30am – 4:30pm

Saturday
10:00am – 2:00pm

Free off road parking is provided for our customers.

Universal Lighting Services Ltd
Priory Street
Birkenhead
Wirral
CH41 5JH