Our Testimonials

Excellent customer service

Hi Eddie, Rather belatedly, thank you again for the trouble you and George took over my recent order, an example of excellent customer service.

Perfect and on time

The lights were delivered in perfect condition, and on time.   Thank you for your service

Delighted, Excellent Customer Service!!

Thank you so much for my order which I am delighted  with.   Excellent Customer Service !!

Recommend to anyone

The shade ordered arrived today. I just wanted to thank your company for their help in dealing with such a trivial order. It has been much appreciated. I would recommend your service to anyone.

Delighted, thank you for your care and attention.

Just a little note to say that when I returned from a rather tiring day in London yesterday, what was waiting for me but – the lampshade! It is exactly right for size, colour etc so I am delighted with it.   Thank you for all the care & attention you showed in sorting out exactly what I was after – specially when I had had such a bruising experience, so thank you. And I did so enjoy our lengthy conversations which were nothing to do with buying a lampshade but fascinating nevertheless.   I shall certainly tell all my friends about the excellent service & if I have any future issues with lighting you will be my 1^st port of call.

Delighted!

Dear George. Delighted with my new pink lampshade it was very well packaged too.

Excellent customer service

Thanks Eddie The shade has arrived and from a quick look it all seems good – we’ll open it properly at Christmas. The customer service that you, Mark, George and Chloe have given us over the years has been excellent.

Very pleased indeed.

Hi Eddie, the new shade has arrived safely thank you. Thank you also for my new shade carrier. Superb service and im very pleased indeed. Thank you kindly,

Perfect, looks great.

Such a lovely lamp. It fits in perfectly and looks great.

Pleased with your help & service.

Many thanks for the lights really pleased with your help and service.

Exceptional!

Thank you for processing the order so promptly and indeed phoning this morning (got message from my wife) to let me know its on the way. Truly exceptional customer service that is one of the main reasons I keep coming back!

Thrilled, Superb Quality

  We are absolutely thrilled with the beautiful lampshade we received today The quality of it is superb and we will enjoy it in our lounge We would also like to say how impressed we are with the excellent service we have received Special thank you to George!

Top Class

Top class I couldn’t be happier 10 outta 10 💚🇮🇪💚

Very Pleased

Received yesterday afternoon and fitted by early evening. It looks great and my wife is very pleased.

Impressive care, excellent service.

Thank you again for arranging this so promptly, we really are very appreciative and look forward to getting these ceramic lights fitted.   We will be in contact with Universal Lighting again very soon as we have been so impressed with the level of care and excellent service given by yourself and the background team from start to finish of our first order with you.  We will be placing an order for some gate lights and some replacement external light fittings for the Barn – we just need to make a decision as to style!

Excellent service and professionalism

I am so happy with the Tiffany Larissa, Hector and Flame Dragonfly.  The service and professionalism was excellently handled by all at Universal-lighing

Really pleased

The light was finally installed this weekend & we are really pleased with it. We’re renovating our house so were looking for something that made a statement in our new double height hall.

Really love the light.

I really love the Art Deco light, it fits well with my  choice of furniture in my sitting room

Really pleased, great quality.

The Lamp is stunning and we are really pleased with it . Great quality and easy to fit .

Truly stunning

As promised here’s a photo of the chandelier in all its glory, it’s truly stunning. Everyone who has visited has been SO complimentary about it.