Delivery Information

4.1 Normally 3 – 5 working days from order

4.2 Out of stock items 14 – 21days. At the time of your order if an item is out of stock we will inform you as soon as possible so that you can decide whether you want to cancel the order or wait for product to become available. We will notify customers if an item has become obsolete or if the delivery is longer than stated above.

4.3 European and worldwide carriage rates are as charged to us by the carrier. You will be advised soon after placing your order of the charges.

UK Delivery charges are as follows:

Mainland UK charges are automatically included when you place an order, including any surcharge that may apply as detailed in the following tables.

Scottish Islands, Highlands and other Postcode Surcharges – Courier Service:-

Free UK delivery on purchases of £100 and over (Except the below):
Mainland UK delivery under £100 (Excluding the following):
£6.90 inc VAT
Isle of Man – Scilly Isles – Per Parcel
£29.95 inc VAT
Northern Ireland – Per Parcel
£16.90 inc VAT
Channel Islands – Per Parcel
£35.00 VAT Exempt
Southern Ireland – Per Parcel
£19.95 inc VAT
Scottish Highlands – Courier Service – Per Parcel Zone 2
£16.90 inc VAT
Scottish Islands – Courier Service – Per Parcel Zone 3
£26.90 inc VAT

In all cases £6.90 will be deducted from any surcharge automatically, if the order value is £100 and over.

Zone 2 Postcodes:

IV3 – IV40, IV52 – IV54, IV63
KW1 – KW14
PA20 – PA40
PH15, PH16, PH19 – PH40, PH50
Zone 3 Postcodes:
All HS (Western Isles)
IV41 – IV51, IV55 – IV56 (Skye)
KA27 (Arran), KA28 (Millport)
KW15 – KW17 (Orkney)
PA41 (Gigha), PA42-PA49 (Islay), PA60 (Jura), PA61 (Colonsay)
PA62 – PA76 (Mull), PA77 (Tiree), PA78 (Coll)
PH41 (Muck), PH42 (Eigg), PH43 (Rum), PH44 (Canna)
All ZE (Shetlands)

Whenever possible, smaller orders will be dispatched using Royal Mail parcel service and will be charged at cost.

4.4 Orders placed before 2:00pm Mon – Fri will be processed that day excluding weekends and bank holidays. You will be notified of your anticipated delivery date as soon as possible.

4.5 Tracking orders. Tracking numbers supplied on request.

4.6 We regret that due to the difference in electrical fittings we are unable to deliver products to the USA.

4.7 For European Delivery please contact our sales team via Email or telephone for advice.

4.8 We ensure that every effort will be made to deliver your goods as soon as possible. However we are not liable for any loss or damage that may occur through a delay of delivery. This includes failed electrical installation costs.

4.9 At the time of delivery you will be asked to sign for your goods. We offer special delivery instructions when you place an order should you not be in.

4.10 When your order arrives please check for any damages that may have incurred during transit. We pride ourselves with the care we take packaging your lights.

4.11 Claims for shortages and damages must be made within 48 hours of delivery we regret that after this time we cannot accept any claims that are made.

4.12 Once you have signed for your order the goods are at your risk and so we ask you to check the contents thoroughly. Please keep any packaging should your order need to be returned.