The service was very good. The lamps arrived within a couple of days of my order and I had a telephone call to tell me when they were to be delivered. The lamps themselves are well made, excellently packaged and were easy to put together. They replaced similar lamps which were halogen and used a huge amount of electricity. Being LEDs the electricity consumption is a fraction of the halogen although they are not as bright but still perfectly adequate. The reading lamps work especially well.