The first thing to say is that the customer care team is absolutely great at Universal Lighting Services. Thank you Chloe and Eddie. They are quick to respond to you personally if you have queries and they really care about getting things right. As to the lights, well this is the third house where we have chosen these lights for the lounge. They are stylish but discreet and ideal if you want to mix moods i.e. I turn these on when I want to brighten the room up but they don’t dominate when we have softer side lamps on. And personally I would now always buy from Universal Lighting. They are an absolute boon when you have to buy on-line as I do, living out in the wilds.